Delivery & Returns

All UK orders are sent using Royal Mail Special Delivery and are insured against loss in transit. Your parcel will require a signature. International orders will be sent using a tracked service. Please note that international customers will be liable for import taxes and duty.

Returns can only be accepted on ready to wear pieces, within 14 days. If you need to return your purchase, please email Ozlem@ohgeeldn.co.uk to notify us as soon as possible after receipt. Returns must be unworn and carefully repacked in all original packaging. It is advisable to return your item using Royal Mail Special Delivery for your own peace of mind.

Bespoke, commissioned or personalised orders cannot be returned. You may cancel a bespoke, commissioned or personalised order, but any materials and production costs incurred up to the point of cancellation will be payable. On agreeing a bespoke, commissioned or personalised order a 50% deposit will be required, with the remaining 50% payable on completion.